Find quick answers to your questions below...
Order Status
How do I know you received my order?
How long does it take to process orders?
How can I cancel my order?
Has my order shipped?
How do I change quantities?
My order never arrived.
My order arrived damaged/defective or missing parts.
I received the wrong product.
How do I return my product?
Ordering with Print Services
Can I order custom size prints?
Do I need to add a bleed?
Do you have any limits on color/text/logos for the artwork?
Do you have standard background colors that I can select from?
Do you offer Graphic Design Service?
For Fabric Prints: How do I get the smoothest gradient?
Graphics Rush Service
How do I upload artwork?
How long does it take to process orders with printing services?
How To Order With Custom Print
What is PMS color matching?
What size does my graphic need to be for a specific stand?
How much of the artwork is viewable?
What are the artwork guidelines?
How do I know you received my artwork?
Can I rush my order?
Do I receive artwork proof?
What type of material are you printing on?
Can I use your material outdoors?
Shipping
Can I track my shipment?
Can my order be blind shipped?
Do you offer freight shipment?
Do you ship on the weekends?
Do you ship to P.O. Boxes?
How do I calculate shipping?
How long will it take to receive my order?
Where do you ship from?
What are my shipping options?
Do you accept will-call/pickup?
Do you ship to my location/international shipping?
My Account
Do you have a discount for Resellers?
Do you have any alternatives for artwork upload?
My company is tax exempt.
I forgot my password.
How do I edit my account information?
Are There Sales Tax?
Support
How do I contact you?
What is your return, refund, repair policy?
Do you have a catalog?
Terms and Conditions
Signworld America Policies